800+ messages handled every day for a single client, around the clock

AI systems that answer your customers and run your operations.

NUWIAX engineers custom AI agents, multi-agent systems and fully autonomous operations around your real catalog, orders and processes. Then we keep running them, checked every 30 minutes, for as long as you use them.

Hear from Ava, a NUWIAX agent0:56

One engine per business, built around its own datasnapshot
4,713customers helped in 30 days, by one client's system
73.7%of conversations handled without a person
70.2%of messages arrived outside shop hours
Every 30 minhealth checks on every system we run

One client system, live.

Every number here streams from a single client: a fashion retailer that sells through Instagram and WhatsApp. That is one client's volume, not a total across our clients. The figures update on their own and nobody edits them. Our other client systems stay off this page to keep their data private.

Customer messages answered per day

snapshot
73.7%handled without a person
70.2%answered outside shop hours
1,030messages handled on an average day, replies included
4,713customers helped in 30 days

One client only, last 30 days. Technical errors are excluded from the handled figure. Everything else goes to the brand's team on purpose, with a ticket.

What we build

Eight kinds of system, each engineered from scratch for one business. Conversations are only the start: we also automate content, outreach, calls and whole operations. No chatbot builder in the middle and no template underneath.

Omnichannel AI agents

One agent across Instagram, WhatsApp, Facebook Messenger, TikTok, LinkedIn, website chat, email and comments, working from your live catalog and order system.

  • Product, stock, price and order-status answers
  • Reads photos, screenshots, voice notes and shared posts
  • Takes orders and returns details in chat
  • Hands over to your team with a ticket

From $1,490 setup and $290 a month

Voice AI agents

Agents that take and make phone calls: confirmations, check calls, qualification, bookings and follow-ups, with every call logged.

  • Natural voices, interruptions handled
  • Connected to your calendar, CRM or operations data
  • Transcripts and outcomes for every call
  • US, UK and local numbers

From $1,790 setup and $340 a month

Multi-agent systems

Teams of specialist agents with a supervisor: one researches, one drafts, one checks, one acts. Built for work too complex for a single agent.

  • Supervisor routing and quality review
  • Specialists for research, data, writing and actions
  • Approval steps where a person must sign off
  • Full trace of who did what

Scoped per project, from $4,900

Autonomous operations

Whole business processes run by AI end to end, like the dispatch office we built for SwiftRoute: sourcing, calling, tracking, invoicing and reporting.

  • Voice, messaging and email in one loop
  • Decisions logged and reversible
  • People step in only where judgment is needed
  • Daily summaries of everything that ran

From $5,900 setup and $790 a month

Knowledge agents

Answers from your own documents, policies and manuals, for customers or for your team, with the source cited every time.

  • Says "I don't know" when confidence is low
  • Citations to the exact document
  • Protected against prompt injection
  • Website, Slack or internal tools

From $1,290 setup and $190 a month

Workflow automation and integrations

AI wired into the tools you already use: Shopify, CRMs, Google Workspace, payment and shipping systems, internal APIs.

  • Data validation and enrichment
  • Lead capture, routing and follow-up
  • Reports that build themselves
  • Monitored like everything else we run

From $490 per workflow

Content and marketing automation

AI that plans, writes and publishes on a schedule you approve: social posts, newsletters, product launches and campaign replies.

  • Auto-posting to Instagram, Facebook, LinkedIn, TikTok and X
  • Newsletters written from your catalog, news or blog
  • Comment-to-DM campaigns and auto-replies
  • An approval queue before anything goes live

From $690 setup and $190 a month

Lead generation and follow-up

Find, qualify and follow up with the right leads automatically, then hand warm ones to your team inside your CRM.

  • Lead sourcing from public directories and records
  • Enrichment and scoring against your ideal customer
  • Personalised email and WhatsApp follow-ups
  • Every lead and reply logged in your CRM

From $990 setup and $290 a month

Included with every system: NUWIAX Operate

Health checks every 30 minutes, a daily review of real conversations, alerts before a customer is left waiting, nightly backups, model and platform updates, and a live dashboard for you.

How a NUWIAX system thinks

Every request goes through an orchestrator that calls the right specialist agents, checks the answer against your rules, and either acts or hands over. Pick a scenario to watch it run.

    Work in production

    A few of the systems we build and run. Client names stay private unless a client asks otherwise.

    RetailInstagramWhatsApp

    A fashion retailer's Instagram and WhatsApp, answered around the clock

    4,713

    customers helped in the last 30 days, for this one client. The agent identifies products from customer screenshots, checks live stock, looks up real orders, and hands over when it can't be sure.

    Read the case study
    do you have this in medium?
    Yes, that one is in stock in medium. It's from the new collection and ships in 2 to 3 days. Shall I place the order for you?
    yes please
    Illustrative, based on a real flow
    LogisticsVoiceUnited States

    SwiftRoute: a dispatch office that runs itself

    17+

    connected workflows run a US truck-dispatch operation: carrier sourcing, broker calls, check calls every two hours, invoicing within an hour of delivery.

    Read the case study
    Security

    Security first, by background

    0

    customer names, phone numbers or addresses sent to AI models in our retail system. Our founder's background is in security research, and it shows in how we build.

    How we handle data
    Industries

    Built for businesses that run on conversations

    Ecommerce and retailFashion and beautyLogistics and dispatchClinics and healthcareReal estateEducationHospitality and foodProfessional services

    If your customers message, call or email you all day, the same engine applies. Tell Ava what you do and we'll show you what the first system would handle.

    Why businesses choose NUWIAX

    You can buy a chatbot tool or hire a large agency. We sit between the two: custom engineering at a price a growing business can say yes to.

    Chatbot builder toolsLarge AI agenciesNUWIAX
    What you getA template you configure yourselfA custom buildA custom build, run by us after launch
    Answers fromFAQs and flows you writeYour systemsYour live catalog, orders, documents and policies
    Beyond chatRarelySometimesVoice calls, content posting, newsletters, lead generation and full operations
    Photos, voice notes, shared postsRarelySometimesYes, in production today
    When it isn't sureGuesses or loops a menuDepends on the teamHands over with a ticket, by design
    After launchYou maintain itExtra support contractMonitoring every 30 minutes and daily reviews included
    Typical costLow monthly fee, plus your time$10,000 and up to startFrom $1,490 to start and $290 a month

    Pricing

    Clear starting prices in US dollars. Every plan includes the build, shadow-mode testing on your real data, and NUWIAX Operate. Your exact quote follows a short online meeting.

    Knowledge agent

    $1,290setup, then $190 a month
    • Your documents and policies
    • Cited answers, confidence threshold
    • Website or internal tool
    • Up to 5,000 questions a month
    Start a project
    Most popular

    Omnichannel AI agent

    $1,490setup, then $290 a month
    • Instagram, WhatsApp, Messenger, TikTok, LinkedIn, web chat
    • Live catalog and order lookup
    • Photo and voice note understanding
    • Handover tickets and live dashboard
    • Up to 10,000 messages a month
    Start a project

    Voice AI agent

    $1,790setup, then $340 a month
    • Inbound and outbound calls
    • Calendar, CRM or operations data
    • Transcripts and call outcomes
    • Call minutes billed at cost, typically $0.10 to $0.15
    Start a project

    Autonomous operations

    $5,900setup, then from $790 a month
    • Multi-agent system with supervisor
    • Voice, messaging and email together
    • An end-to-end business process
    • Approval steps and daily summaries
    Start a project

    Pay half to start

    50% when we begin, 50% only after the system passes shadow mode on your real conversations.

    No lock-in

    The monthly plan runs month to month. Cancel with 30 days' notice and we hand over your data and configuration.

    No surprise fees

    AI model usage within your plan's limit is included. Above it, usage is billed at cost and itemised on your invoice.

    From first message to a running system

    Most systems go live in two to four weeks. Autonomous operations take six to ten.

    2 minutes

    Tell Ava about it

    Answer a few questions below. Your brief goes straight to the team.

    Within 1 business day

    Online meeting

    Pick a day with Ava and get a Google Meet or Zoom invite. We find the part worth automating first, or tell you plainly if there isn't one.

    1 to 4 weeks

    Build on your data

    Fixed scope and fixed price, built around your catalog, orders, policies and tools.

    About 1 week

    Shadow mode

    It drafts answers to your real messages without sending them. You approve before it goes live.

    Ongoing

    Launch and operate

    We monitor it, review it daily, adapt it as platforms change, and report every month.

    Built to be trusted with your customers

    An AI that talks to your customers carries your reputation. These are the rules every NUWIAX system follows.

    Read our security and data practices

    It knows when to stopUnsure, frustrated customer, unavailable item: it hands over with a ticket instead of guessing.
    Personal data stays out of AI modelsNames, phone numbers and addresses from your orders are never sent to a language model.
    It follows platform rulesEvery message respects Meta's reply windows and messaging limits, so your accounts stay safe.
    It is honest about being AIIt never claims to be human, and discloses that it is AI where the law or you require it.
    Someone is watching itHealth checks every 30 minutes, a daily review of real conversations, nightly backups.
    HS

    Built by an engineer, run like an operation

    NUWIAX was founded by Muhammad Haris Sultan, an AI automation engineer. Before NUWIAX he built the autonomous dispatch operation behind SwiftRoute, designed RAG and multi-agent systems for international clients, and reported valid security vulnerabilities through HackerOne and Bugcrowd.

    That mix is the point of NUWIAX: systems engineered properly, operated like a business depends on them, and secured by someone who has spent time breaking things. When you work with NUWIAX, you talk to the person who builds your system.

    Every business that buys AI automation pays for it twice: once with money, and again with trust, every time the system speaks to a customer. I started NUWIAX so the second bill never arrives. If something is going to talk to your customers at two in the morning, it should be the most careful thing in your business, and someone should be watching it. That someone is us.

    Muhammad Haris Sultan, founder

    Based in Lahore, Pakistan (UTC+5). Working hours overlap with UK and US East Coast mornings, and the systems themselves run around the clock.

    Questions

    How long does it take to go live?

    Most agents go live in two to four weeks, including about a week of shadow mode on your real messages. Autonomous operations usually take six to ten weeks.

    Which languages does it speak?

    It replies in whatever language the customer writes in, including customers who mix two languages in one message. You choose the tone and any words to avoid.

    What happens when the AI doesn't know the answer?

    It stops and hands the conversation to your team, with a ticket that explains why. We design every system to prefer a handover over a confident wrong answer.

    Will it get my Instagram or WhatsApp account banned?

    We build on the official Meta APIs and check every message against their rules, including the 24-hour reply window and messaging limits. When a platform changes its rules, we update your system.

    Which platforms do you support?

    Instagram, WhatsApp, Facebook Messenger, TikTok, LinkedIn, X, website chat, email, SMS and phone. For content automation we publish to Instagram, Facebook, LinkedIn, TikTok and X, and send newsletters by email. Each platform's own rules and regional limits apply, and we tell you about them up front.

    Which tools can it connect to?

    Shopify and WooCommerce, CRMs such as HubSpot and Zoho, Google Workspace, Airtable, calendars, payment and courier systems, and almost anything with an API.

    Where is my data stored, and who can see it?

    On infrastructure we control, with access limited to you and us. Conversation logs are kept for 30 days by default. Our security page lists every service involved.

    What does the monthly fee cover?

    Hosting, AI model usage up to your plan's limit, monitoring every 30 minutes, daily conversation reviews, fixes, platform and model updates, your dashboard and a monthly report.

    Is there a contract?

    The build has a fixed scope and price. The monthly plan is month to month with 30 days' notice. If you leave, we hand over your data and configuration.

    Do you work with clients outside Pakistan?

    Yes. We work remotely with clients worldwide, invoice in US dollars and accept international bank transfers. Meetings are on Google Meet, Zoom or WhatsApp, at a time that suits your time zone.

    Can I see it working before I buy?

    Yes. In an online meeting we can walk you through a live system and its dashboard. During shadow mode you see every answer your agent would give before it sends a single message.

    Start a project

    Skip the form. Ava asks a few quick questions, books an online meeting if you'd like one, and sends your brief straight to the founder. You'll hear back within one business day.

    Online meetingPick a day and time with Ava, get a Google Meet or Zoom inviteIn the chat
    New projectsharis@nuwiax.com
    Existing clientssupport@nuwiax.com
    AvaNUWIAX agent, usually replies instantly